Telco-specific CPQ

Focusing on the sales experience for both end-customer and SP employees, Amdocs’ solution centers around the SP B2B customer engagement process. By streamlining the B2B lead-to-order process, SPs can increase sales efficiency, improve order delivery accuracy, meet customer contract compliance and increase renewal rates. This solution provides SP sales representatives with a seamless and modern user experience with key telco-unique features such as scaling to manage 10s to 1000s of service locations in a single proposal and agreement, project-driven CPQ processes that are integrated with multiple back-end processes, the ability to manage serviceability for multiple locations during quoting, the ability to determine P&L during the quoting process based on the price and projected cost, and the ability to amend and renew an existing customer’s contract and agreement.