Introducing Amdocs Commerce
Amdocs Commerce empowers CSPs with a solution that is unified, flexible, and scalable, enabling any line of business to optimize every telecom sales opportunity. It supports any type of customer, transaction, product or service across all channels and throughout the entire customer lifecycle, delivering the five core capabilities essential for success:
Delivering personalization at scale with proactive, automated, intelligent, and context-aware recommendations that anticipate needs and enhance customer interactions.
Accelerating time to market with differentiated offerings that go beyond traditional connectivity.
Simplifying telecoms complexities for smoother operations and improved customer experiences.
Ensuring a complete, connected sales journey that seamlessly transitions between channels and touchpoints.
Serving the full customer lifecycle by supporting consistent, streamlined interactions.
Powered by Amdocs’ amAIz, domain-specific AI agents autonomously manage real-time decisions and actions across catalog, care, commerce, and billing. This agentic experience optimizes journeys for both customers and agents, delivering proactive, personalized, and seamless engagement across the full lifecycle.
