Overcoming the challenges part 2
The solution should also be designed to support:
- Any line of business
- Any type of customer, both prepaid or postpaid, consumer and enterprise, of any size
- Any type of transaction, including one-off or recurring
- Any type of product or service
- Any channel, including multichannel, assisted, and unassisted
Additionally, the solution should provide CSPs with the five core capabilities essential for success:
- Delivering personalization at scale
- Accelerating time to market with differentiated offerings that go beyond connectivity
- Simplifying telecoms complexities
- Facilitating a complete, connected sales journey
- Serving the full customer lifecycle