Amdocs partners with CSPs to boost operational efficiency and service quality

Transforming 5G servicesRapid deployment, seamless integration, & enhanced automation TIER 1 NORTH AMERICAN OPERATOR B2B Service Fulfillment & OrchestrationStreamline, automate, & delight customers TIER 1 APAC OPERATOR AI-driven use caseDemonstrate the value of AI, build trust TIER 1 SERVICE PROVIDER – EUROPEAN & US-BASED NaaS for B2B ServicesRapid and cost-effective new services introduction & delivery Inventory modernizationModernize, consolidate legacy inventories OSS modernizationTransform, modernize e2e operations Assurance modernizationCloud operations for cloud-era networks Open RAN & SMOEnhanced Open RAN management Closed-loop operationsEnhance operations efficiency TIER 1 GLOBAL SERVICE PROVIDER – EUROPEAN-BASED

TIER 1 NORTH AMERICAN OPERATOR:
TRANSFORMING 5G SERVICES

Amdocs delivered a comprehensive 5G Service Orchestration Platform for a Tier 1 North American telecom operator, enabling rapid deployment, seamless integration, and enhanced automation. The solution included onboarding over 70 network functions, designing 20+ services and slices, and leveraging ONAP for end-to-end lifecycle management, ensuring a production-ready platform within 12 months.

Tier 1 APAC Operator:
Transformation with Amdocs INS on AWS

This tier 1 operator significantly enhanced operational efficiency and reduced costs by implementing Amdocs Service & Network Orchestration on AWS. Key achievements include a 40% reduction in manual processes, a 300% increase in order throughout, and substantial cost savings through reduced third-party software costs and virtual machines. This transformation supports this tier 1’s ambitions for faster service introduction and improved customer experience.

TIER 1 SERVICE PROVIDER – EUROPEAN & US-BASED

In collaboration with Nvidia, Amdocs is demonstrating at this tier 1 service provider’s how to enhance network operations through AI-driven assurance. Using the Amdocs Helix Service Assurance Suite and Nvidia GPUs, the solution predicts network outages up to 24 hours in advance, leveraging network alarms, KPIs, and BSS/OSS data. This proactive approach enables reducing the costs of network downtime, minimizing business impact, and improving customer experience by enhancing service reliability. The solution processes vast amounts of data, enabling early predictions and ensuring a more resilient network infrastructure.

VodafoneZiggo, the largest cable operator in the Netherlands, partnered with Amdocs to implement Network-as-a-Service (NaaS) solution. This enabled rapid service innovation, reduced costs by migrating to virtual network functions (VNFs), and improved operational efficiency through automation. Leveraging Amdocs End-to-End Service Orchestration capabilities, the solution significantly accelerated service delivery and utilized existing assets to lower risks and costs.

Colt Technology Services and Amdocs have partnered to enhance Colt's inventory management systems as part of Colt's digital transformation initiative. This collaboration aims to:

  • Digitize and automate Colt's network and service inventory.
  • Improve customer experience with greater choice, simplicity, and automation.
  • Enhance operational efficiency by consolidating and evolving inventory systems.
  • Integrate with Colt's public cloud for seamless operations.

This partnership is crucial for Colt's multi-year digital transformation, leveraging Amdocs' expertise to streamline processes and support business growth.

PLDT a leading telecommunications and digital service provider in the Philippines, has selected Amdocs’ next-generation operational support systems (OSS) platform to modernize, unify, orchestrate and automate its network operations on public cloud to drive growth, agility and enhanced customer experience.

This South African communications service provider, has deployed the Amdocs cloud-native Helix Service Assurance Suite to modernize its service assurance. This collaboration marks a significant step in transforming CellC’s fault and performance management, driving streamlined assurance processes with the power of machine learning (AI/ML).

Amdocs and Dell Technologies are collaborating to advance Open RAN management, focusing on Service Management and Orchestration (SMO) and O-Cloud management. Their partnership aims to provide CSPs like Vodafone with the flexibility and agility needed for Open RAN deployment. This collaboration includes a PoC with Vodafone, showcasing zero-touch deployment and management of a hybrid, multi-vendor Open RAN network. The integration of Amdocs’ SMO with Dell’s Infrastructure Automation Suite aims to streamline infrastructure management, reduce costs, and enhance innovation in the telecom industry.

TIER 1 GLOBAL SERVICE PROVIDER – EUROPEAN-BASED

Amdocs partnered with a satellite global service provider to enhance service and network operations using Amdocs Intelligent Networking Suite, including Helix Service Assurance Suite. This collaboration leverages advanced automation, AI, and machine learning to optimize service orchestration and assurance across the CSP’s hybrid network infrastructure. The partnership aims to streamline operations, reduce downtime and improve service quality – leading to the ability to deliver innovative, cloud-based services more efficiently.