Learn what service providers are doing today to ensure they reap the benefits of next-generation networks, maintain a competitive edge and meet the expectations of customers looking not just for connectivity and speed but for a digital, 'cloud-like' experience.
CIO, APAC
Chief OSS Architect, CALA
What are the business drivers behind this investment in next generation OSS and the increased and smarter automation of service operations?
Over two thirds say it's all about the ability to accelerate and grow revenues, more specifically:
customer experience is key, reducing service delivery inaccuracies and order fallout
focus on meeting evolving Enterprise experience expectations through automation
cite revenue
growth and
agile innovation
Almost
70%of North American CSPs cite non-standards-based BSS/OSS integration and its impact on agile innovation and monetization
End-to-end automation through tighter integration between the BSS and OSS
Simplification, standardization and automation of service activation and fulfilment
End-to-end visibility of hybrid network resources and service performance
Chief OSS Architect, NAM
1
End-to-end service lifecycle automation and closed-loop operations
62%
2
Unified, federated and real-time service and resource inventory across hybrid networks
40%
3
5G network management, including network slicing and edge management capabilities
40%
Seamless end-to-end connectivity
Better customized solutions
Scalability
Increased operational efficiency