It is almost ironic that the network services used by consumers and enterprises to support their own digital lifestyles and business transformation are themselves sold, ordered, processed and assured in a high-touch, mostly manual, manner.

While service providers have mainly focused on digitalizing the front-end customer sales and care experience, in order to better meet the new demands of our connected society, service providers must also fully automate and digitalize their end-to-end service operations and assurance processes.

Digital transformation done right requires much more than simply having an appealing customer facing self-service interface.

In this eBook we will review why comprehensive digital-to-network automation is critical for service provider digital transformation success, and how it will enable them to deliver superior customer experiences and drive efficient operations.