B2B OPPORTUNITIES
LANDSCAPE
5G WILL ALLOW CSPs TO DIFFERENTIATE IN VARIOUS VERTICALS
B2B MARKETPLACES: MONETIZING THE 5G ECOSYSTEM
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“CSPs should prepare for enterprise-focused digital marketplaces. These will become a key enabler of new revenue opportunities and will help CSPs to better compete with non-telecoms rivals.”
Analysys Mason March 2022Top drivers for operating a marketplace
- Controlling the customer relationship
- A sales channel for additional revenue
- To monetize third-party products
- To avoid being just a connectivity provider
- Customer engagement demands
- To take a cut of all sales
- Preventing one company owning customers
PRIVATE ENTERPRISE NETWORKS – $1B CSP OPPORTUNITY
$12B
– private mobile network market in 2025
62%
– proportion which will by 5G
$1B
– potential telco revenue
But fierce competition from PEN specialists hyperscalers, network equipment providers and IT solution companies.
CSP revenue opportunities centre on value-added services such as deployment, maintenance, integration and managed services.
THE EDGE OPPORTUNITY FOR CSPs
CSP drivers for investing in Multi-access Edge Computing
Source: TM ForumMultiple CSP opportunities in Multi-access Edge Computing:
63% interested in delivering software-as-a- service
70% interested in offering platform-as-a-service
70% interested in MEC connectivity services
Source: Analysys MasonCAPITILIZING ON NETWORK-AS-A-SERVICE GROWTH
Enterprises are demanding more flexibility in the way they buy and consume networks, in order to better match changing working patterns and support growth of cloud services
Enterprise Networking Priorities
- More flexible consumption models for infrastructure
- Better manage connectivity to cloud platforms
- Better support remote/work from home
- To accommodate changes to physical workspaces
- To simplify network and security policies for cloud services
METAVERSE – CREATING VALUE FROM THE VIRTUAL WORLD
“Metaverse is shaping up to be the biggest new growth opportunity for several industries in the coming decade, given its potential to enable new business models, products, and services, and act as an engagement channel for both business-to-consumer and business-to-business purposes.” – Value Creation in The Metaverse, McKinsey & Co.
Top 5 Enterprise Metaverse Use Cases
- Marketing
- Learning and Development
- Meetings/Collaboration
- Events and Conferences
- Product Design/Digital Twins
“For telcos to unlock the full spectrum of opportunities on their journey to the metaverse, they must build on their traditional communication service provider business and expand toward new capabilities and services. The way they create and capture value also needs to transform if they are to remain relevant and deliver in the metaverse.” – Journey to the Center of the Metaverse, EY.
VERTICAL MARKET SOLUTIONS – THE PLATFORM APPROACH
Increase value of enterprise solutions by bundling and monetizing partner products
Move beyond connectivity and generate new revenue with security, edge compute, cloud and private enterprise network solutions
Enable enterprise flexibility and monetize advanced network capabilities with tailored connectivity solutions
Use enterprise voice, data and mobility connectivity as a beached for additional B2B products
Target multiple verticals using a platform-focused approach, increasing and reducing cost and risk when moving into new segments
B2B MARKETPLACES
Enhanced commerce for service providers
Improve customer satisfaction and retention with a digital “one-stop-shop” for enterprise solutions
Bundle, sell and monetize partner products and services
Increase revenue from existing customers through guided cross-sell and upsell
Monetize advanced network capabilities through as-a-service and on-demand models
PRIVATE ENTERPRISE NETWORKS
Provide private enterprise network enablement services and technology, including planning, rollout and operational support
Ecosystem enablement and participation, bringing together hardware, software and services partners
Integrate and orchestrate private and public networks, edge and cloud services to deliver flexible, end-to-end solutions
Spectrum leasing and management to support private enterprise network deployments where appropriate
MULTI-ACCESS EDGE COMPUTING
Locate edge compute infrastructure within the CSP estate to support enterprise customers as well as enabling network cloudification
Partner with hyperscalers to offer integrated edge and connectivity solutions
Enable end-to-end service integration and orchestration across connectivity and edge compute infrastructure
Enable flexible monetization options including different consumption and “as a service” models
NETWORK-AS-A-SERVICE
Monetize fixed and mobile network capabilities through customized B2B solutions
Sell additional services such as security (firewall, antivirus) and collaboration applications
Enable tighter network integration with third-party applications and services via network exposure APIs
Improve customer satisfaction, cross-sell and upsell by enabling more flexibility in service consumption and supporting self-serve purchase options
METAVERSE
Metaverse-grade connectivity solutions enabled by next-gen networks – including low latency and high bandwidth slices
Supporting multiple monetization options – including B2B2X, commerce, subscription and billing capabilities
Metaverse infrastructure services – including edge computing, security, privacy and identity solutions
Delivering partner-enabled solutions for vertical markets
Cross-multiverse orchestration – coordinating identity, commerce and security across instances
Enabling the Metaverse – selling devices, connectivity and subscription bundles
VERTICAL MARKET SOLUTIONS
Smart Agriculture – Amdocs, T-Mobile, 5G Open Innovation Lab
The 5G Open Innovation Lab has deployed advanced infrastructure at a farm in Washington.
Includes private enterprise network, edge compute, cloud and vertical market applications.
Amdocs delivering end-to-end orchestration and automation.
Multiple applications being explored based on the same platform:
Drone-enabled crop imaging and intelligence
Enabling improved crop yields and reducing water consumption
Drone image capture (4K), 5G private enterprise network and MEC data analysis, to deliver actionable insights on the orchard –like irrigation, fertilization, pesticide, crop density and more
Safety and security video surveillance
Supporting access control and safety at a large site which includes areas with public access
AR-assisted remote maintenance
Ensuring maximum availability for expensive agricultural machinery
Smart Manufacturing – China Telecom, Huawei and Midea
China Telecom is deploying smart manufacturing solutions for domestic goods manufacturer Midea Kitchen Appliances Manufacturing.
- Midea spends almost $1 million per year on network reconfiguration to support manufacturing flexibility
- Wi-Fi performance and lack of mobility support mean 5G is required to deliver high bandwidth and low latency
Multiple applications are being explored within the manufacturing vertical including:
Smart logistics/management
Coordinating movements of forklifts and automated vehicles
Campus security monitoring
Supports the deployment of video nodes on demand and supports cloud analytics
Automated production lines
Using 5G enables the wireless automation of production, cutting cost and improving flexibility
AR-assisted inspection and maintenance
AR has enabled inspection and maintenance tasks to be digitized, improving efficiency and accuracy
Automotive – Vodafone Business
Vodafone Business offers a portfolio of safety and security products and services for the automotive, fleet and insurance sectors.
- End-to-end solutions including hardware, applications and connectivity
- Operating in 9 markets and is present internationally through 40 partners
- Customers include Admiral Insurance and Volkswagen Group
Stolen vehicle recovery
International asset tracking and recovery supported by a secure operations center
Fleet management
Real-time operational data to maximize and optimize fleet use
Smart insurance
Telematics services to enable smart insurance services
B2B MARKETPLACES
Singtel Paragon
Singtel Paragon enables enterprises to create network slices on demand, deploy mission-critical 5G applications on Singtel’s MEC platform, and access an ecosystem of partner application from one place.
Includes 5G network, edge computing and services orchestration, to deliver a seamless fulfilment experience.
One-stop marketplace
Access to a robust ecosystem of plug-and-play applications and solutions which can be deployed in minutes
Commercial flexibility
Enables enterprises to flexibly purchase and consume services, as and when required
Self-service control
Manage connectivity, MEC and applications via a single portal which delivers a unified view
Ecosystem alignment
Brings together device & chipset manufacturers, platform & app providers, domain partners & SIs
Verizon ThingSpace IOT Marketplace
Enables business of any size to buy, activate and manage customized IoT solutions.
- Options include devices, software, services and connectivity
- Integrated partner products, from hardware (M2M modules) to cloud connectors (Azure and AWS)
End-to-end IoT
Tools to prototype, test, connect and manage IoT devices connected to the Verizon IoT network.
Solutions enablement
ThingSpace Services gives access to APIs and tools to support connectivity management, location services, security services and software management.
PRIVATE ENTERPRISE NETWORKS
Tacoma Tideflats 5G PEN – 5G Open Innovation Lab, Amdocs
An in-depth study found the following benefits for the port:
Orchestration and efficiency: Using data and technology to create efficiency and transparency across the Tideflats, offering an end-to-end view of the supply chain.
Infrastructure modernization: Improving physical and virtual infrastructure including where equipment is moved and stored, traffic management, connectivity dead zones, siloed data, manual processes and cybersecurity.
Improving safety: Enabling new ways of operating to prioritize safety for workers and the wider community.
Enabling a sustainable future: Putting ecological and community health at the forefront of operations, technologies and processes.
British Sugar
Virgin Media O2 Business
Food production company deployed private enterprise networks at four UK sites.
- Creating “Factories of the Future”, supporting applications including IoT, robotics, automation and health & safety drones
- Using AI to predict maintenance needs and potential downtime in advance, reducing disruption, cutting down wastage and delivering cost and energy savings
- Covering indoor and outdoor facilities
Comcast Business
US cable provider looking at private enterprise networks to capture a share of the 5G revenue opportunity.
- Joins IoT and enterprise Wi-Fi solutions in a B2B wireless portfolio
- Demonstrated at Wells Fargo Center in Philadelphia, to improve critical operations and infrastructure while enhancing the fan experience
- Potential applications include immersive video experiences throughout the venue and real-time information on waiting times for the car park
MULTI-ACCESS EDGE COMPUTING
Edge-enabled auto safety
Telefonica, Deutsche Telekom, Continental, MobiledgeX
Telefonica and Deutsche Telekom demonstrated a collision avoidence system, working with automotive technology firm Continental and MEC orchestration platform MobileedgeX.
- Showcased an MEC-powered, low latency safety application
- Worked across mobile network providers and vehicle types – cars, autonomous vehicles, cyclists and pedestrians
- Enables data to be processed close to the user, delivering the performance necessary for applications such as collision avoidance
T-Mobile USA, Lumen Technologies
T-Mobile partnered fixed-line service provider Lumen Technologies to target edge computing opportunities in the enterprise and government sectors.
- Using T-Mobile’s 5G network to augment Lumen’s edge computing platform
- Enterprises can build, manage and scale applications across highly distributed environments
- Scalable and secure networks with edge computing located close to where data is collected, analyzed and acted on
Ice Mobility – Logistics
Verizon Business, Microsoft
Logistics company Ice Mobility is using MEC to improve on-site quality assurance.
- Using high-definition cameras to ensure the contents of shipments matches orders without additional manual processes
- Gathering data on product packing errors in near real-time improves quality assurance and save 15%-30% in processing time
- Uses Verizon 5G Edge integrated with Microsoft Azure
NETWORK-AS-A-SERVICE
Network slicing for broadcast media
Deutsche Telekom, RTL Deutschland
Deutsche Telekom is working with broadcaster RTL Deutschland to pilot network slicing in a mobile broadcast environment.
- Provides an alternative to satellite broadcast trucks or multi-SIM solutions which do not have QoS guarantees
- Easy to set-up and deploy wherever needed without technical support
- Can also be used for other live events and content
On demand network services
Globe Telecom, Philippines
Globe is using technology from Amdocs to offer its enterprise customers multiple virtualized network services and features to provide high security, real-time network visibility and control.
- Services offered include Software-Defined Wide Area Network (SD-WAN), security, bandwidth on-demand and other value-added applications
- Enables business customers to connect to cloud resources, enhance and automate branch connectivity, manage and control incoming and outgoing network traffic and enable routing, firewall security, and VPNs
AT&T Flexware
AT&T is offering a solution called AT&T Flexware, which enables business customers to chose from a library of virtual network functions.
- Uses universal equipment on the customer premise to replace single purpose hardware, enabling customers to deploy network functions as needed
- Available in more than 200 territories, supported by an orchestration platform to enable faster deployment and flexible management options
METAVERSE
Hyundai and Singtel advanced manufacturing
Hyundai Motor Group Innovation Centre in Singapore is creating a “metaverse for the manufacturing industry”.
- Meta-Factory will be a digital twin of a physical factory in the metaverse, enabling optimized operations
- Meta-Factory will also enable remote site maintenance
- Planning to extend Metaverse engagement to customers
- Singtel is providing connectivity, Edge and services orchestration to manage and analyze manufacturing processes, enabling real-time monitoring and feedback
- Hyundai is also working with platform provider Unity for Meta-Factory
Verizon and Meta strategic partnership
Verizon formed a “first of its kind” partnership with Meta to understand the foundational requirements for Metaverse applications.
- Focus areas include the future of hybrid work/collaboration as well as consumer applications
- Exploring how mobile edge computing infrastructure can deliver intensive XR cloud rendering and low latency streaming, which are core to the metaverse
NTT Docomo industrial metaverse
Japan’s NTT Docomo is looking to enable industrial metaverse development by offering design and other tools.
- It envisions a virtual space where remote engineers can jointly develop and test prototypes
- It will work with partners and startups, and intends to establish a company with 150 staff to drive the project
- Forms part of a plan to generate 50% of revenue from new business lines, including metaverse
VERTICAL MARKET SOLUTIONS – THE PLATFORM APPROACH
Open and modular solutions to address the full B2B lifecycle
Streamlined partner management, from onboarding and commerce through to fulfilment, to support the delivery of tailored vertical-market solutions
Digitally-driven customer experience, enabling flexibility for enterprise buyers and driving cross-sell and upsell
Advanced monetization capabilities to support multiple business models, including contract, consumption-based and pay-as-you-go options
Unified OSS and service orchestration to monetize advanced network capabilities and support service customization for different market requirements
AMDOCS SOLUTIONS FOR B2B MARKETPLACE
Enhanced commerce for service providers
Catalog, digital commerce and order management capabilities to enable seamless digital commerce for B2B products and services
Streamlined partner management from onboarding and commerce through to fulfilment
Flexible monetization capabilities to enable commercial flexibility, including different markups, discounts and rating constructs and charging models
Automated fulfilment and orchestration for native and partner products to improve agility and customer satisfaction
AMDOCS SOLUTIONS FOR PRIVATE ENTERPRISE NETWORKS
Dedicated and secure enterprise connectivity
Private enterprise network enablement, including design and operational solutions for complex deployments
Orchestration and management tools for integration with public networking and cloud compute services
Network function exposure to support close integration with enterprise and third-party applications
Enterprise device and service management and policy control
AMDOCS SOLUTIONS FOR MEC
Bringing the cloud close to the enterprise
Planning, installation, integration and operation capabilities for network and edge compute infrastructure
Catalog and commerce for defining, selling and fulfilling edge services including cloud, ISV and connectivity solutions
Dynamic function orchestration across multiple sites and clouds, based on factors such as application requirements, location, capacity and other service specific factors
Flexible and dynamic charging and billing for connectivity and beyond connectivity products, supporting multiple monetization models
AMDOCS SOLUTIONS FOR NETWORK-AS-A-SERVICE
Tailored network capabilities for enterprise customers
Catalog, digital experience and commerce capabilities for defining and selling network-as-a-service solutions
Cross domain, multi-vendor, hybrid service and network orchestration to enable automated fulfilment and operations
Intelligent optimization of network resources and users/application behavior to assure and manage services performance & experience
Network function exposure to support close integration with enterprise and third-party applications
AMDOCS SOLUTIONS FOR METAVERSE
Reimaging B2B for the virtual world
Catalog, digital commerce and order management for defining, selling and fulfilling Metaverse offers
Flexible and dynamic charging and billing to support multiple monetization models
End-to-end service orchestration for Metaverse-grade connectivity, including network slicing and edge computing integration
Cross-multiverse enablement, including identity, monetization and connectivity solutions
Bundled vertical market offers, bringing together infrastructure, platform and applications